Conditions of Sale These general conditions of sale (the "General Conditions") govern the methods and conditions of sale of VE.CA Srl products (the "Products"). All contracts for the sale of Products by VE.CA Srl to third parties (the "Customers") are governed by these General Conditions, which form an integral and substantial part of each proposal, order and order confirmation of purchase of the Products themselves. The sales conditions applicable to your order are those in force on the date of the order. 1. Products: prices and features 1.1 Unless otherwise indicated, the prices of the Products published by VE.CA Srl must be understood as including VAT. The prices of the Products from time to time published by VE.CA Srl cancel and replace the previous ones and are subject to the actual availability of the Products. VE.CA Srl reserves the right to confirm or modify the prices of the Products published on its website at the time of confirmation of the Customer's order. 2. Orders - invoicing 2.1 All purchase orders for Products transmitted to VE.CA Srl must be complete in all their parts and must contain all the elements necessary for the correct identification of the Products ordered. Each order of Products transmitted to VE.CA Srl constitutes a contractual proposal of the Customer and, therefore, will be binding for VE.CA Srl only if confirmed by the same for acceptance. The execution of the order by VE.CA Srl is equivalent to confirmation and acceptance of the same.
2.2 VE.CA Srl reserves the right not to accept incomplete orders, not properly completed. In case of non-execution of the order by VE.CA Srl (if the same is due to unavailability of the Products ordered by the Customer VE.CA Srl will provide as soon as possible to inform the Customer, reimbursing the sums they may have already paid to front of the supply not performed In this case, the Customer will not be entitled to any refund or compensation or compensation of any kind. 2.3 The tax documentation relating to the Products ordered will be issued by VE.CA Srl at the time of shipment of the Products to the Customer. If the Customer is a VAT number holder and wishes to receive an invoice in his own name, he must indicate the VAT number with all his data at the time of registration. Failing this, VE.CA Srl will not issue a tax invoice, only a fiscal receipt. 3. Delivery of the Products 3.1 All delivery costs of the Products are charged to the Customer. Deliveries are normally made by courier (BARTOLINI - FERCAM), delivery is by road, for deliveries to the floor contact us for additional costs. 3.2 The delivery terms indicated by VE.CA Srl refer to the Products present in its own warehouses and although they are carefully evaluated, they must be considered non-binding for VE.CA Srl, which can subsequently confirm or modify them, according to its actual needs . Delays in deliveries less than 20 (twenty) days do not entitle the Customer to refuse delivery of the Products, nor to demand compensation or compensation of any kind.
3.3 Special delivery terms and conditions must be agreed in advance between the Customer and VE.CA Srl and accepted in writing by VE.CA Srl. 4. Product warranties - Technical assistance 4.1 VE.CA Srl guarantees only the material integrity of the Products at the time of delivery. Any defects covered by the VE.CA Srl Warranty must be reported by the Customer, under penalty of forfeiture, no later than 5 (days) days from the delivery date. In the event that the VE.CA Srl Guarantee is operational, the Customer will have the right to the replacement of the damaged Products only upon return of the same, since the Customer's right to compensation for any further damage is excluded. The shipping costs necessary for the replacement of Products are charged to VE.CA SrL. 4.2 Without prejudice to the provisions of the previous article 5.1, VE.CA Srl does not provide any additional guarantee on the Products with respect to that provided by the individual Manufacturers. In particular, VE.CA Srl makes no guarantee as to the compatibility of the Products with other products or equipment used by the Customer, nor does it provide any guarantee regarding the suitability of the Products for the specific use intended by the Customer. 5. Right of withdrawal 5.1 According to the art. 5 of Legislative Decree 206/2005, the Customer (if it qualifies as a "consumer" pursuant to Article 1 letter b) of Legislative Decree 22 May 1999 n. 185) has the right to withdraw from the contract and to return the ordered Products, without any penalty and without specifying the reason, within 5 (five) working days from receipt of the Products. The refund will be made within 5 (five) working days. The right of withdrawal is provided only for the standard products of VE.CA. Srl. For made-to-measure products, produced with customer's personalizations, or not foreseen on the website or catalog VE.CA. Srl, there can be no right of withdrawal.
5.2 The right of withdrawal referred to in article 5.1 above shall be exercised by the Customer, under penalty of forfeiture, by sending an email to "firstname.lastname@example.org" - VE.CA. Srl - Via Aldo Moro, 8/10 - 60022 - Castelfidardo (AN), within the term of 5 (five) working days from receipt of the Products. The above communication can be sent, within the same term, also by telegram or fax to VE.CA Srl at the number 071-7808592.
5.3 All returns (which must be perfectly intact, with relative bench) must be authorized by Customer Service VE.CA Srl which will issue a return authorization number (RMA). Once the RMA number has been received, the Customer can return the Product to the following address: VE.CA Srl Via Aldo Moro, 8/10 - 60022 - Castelfidardo (AN). Cash on delivery will not be accepted. For RETURNS with delivery not made due to the absence of the customer at the address provided, for goods or products received damaged due to bad packaging by the customer or due to the lack of a specific bench, 40% of the value of the goods from the reimbursement we will make to the customer, and the costs of returning the goods themselves, if borne by the courier sent by Ve.Ca. srl The return can be made only in case of arrival of damaged goods (transport) or description not corresponding to the object. Returns are not made for custom-made products, except in the cases mentioned above. 5.4 Once received the Products (and verified their integrity) VE.CA Srl will, as soon as possible, credit the Customer with the cost of the returned Products (as indicated on the invoice), retaining the amount of the shipping costs they will remain permanently charged to the Customer. Without prejudice to the possible applicability of mandatory provisions of law for the protection of consumers (as defined pursuant to Article 1 letter b) of Legislative Decree 22 May 1999 n. 185), any dispute connected with these General Conditions, will be referred to the exclusive jurisdiction of the Court of Ancona. Pursuant to and for the purposes of articles 1341 and 1342 of the civil code, the Customer declares to have carefully read and understood and specifically specified the following clauses of the General Sales Conditions VE.CA Srl single-member company: 1.1, 2.1, 2.2, 2.3, 22.214.171.124.3.3, 4.1, 4.2 ,, 5.1, 5.2, 126.96.36.199
Forms of payment: PAYPAL and CREDIT CARDS PAYMENT BY BANK TRANSFER: You can pay for your purchases by sending a bank transfer to: VE.CA Srl single-member company UNICREDIT AG.CASTELFIDARDO IBAN: IT39A 0200837281000400630226 ABI 02008 CAB 37281 C / C 400630226 In order to speed up the shipping procedures, we invite you to send us a copy of the transfer to our fax number: 071.7808592 CASH PAYMENT: Payment with cash on delivery allows you to pay the amount due at the time of delivery exclusively in CASH. not with CHECK TRANSPORT X ITALY Prices for shipping are € 10.00 Paypal payment - bank transfer / € 15.00 payment on delivery - cash on delivery (no check) - prices valid for weight of packages under 30 kg